Stand4u being a hosted solution means turnkey solutions are available online at anytime!
If you have not already read our presentation section please do, as it should be able to answer this question in full click here to see the presentation.
Right Now! Your account can be activated by filling in a few details about and there is no requirement to buy call credit to access and start using the functionalities of our powerful platform. Click here to sign in.
Yes, Stand4u allows the integration of all our inbound telecommunication packages or single access numbers within the same account. All incoming calls can be routed to the same voice enabled applications independently from the called number. This means you can for example subscribe to several numbers in different countries and route them to the same voice enabled application. You can then direct your outgoing calls in anyway you want, whether they all lead to the same number or you route certain numbers to certain extensions based on the number used, the time of day or which agent is available. A presence feature is also available for Skype and our softphone.
Absolutely, Stand4u uses inbound numbers that can be forwarded to your current phone network, and can be used to be directed to specific PBX extensions or your main contact number. In addition with Stand4u's iPBX you can add or replace your current phone system, with one that can be a huge cost saving. Further use Stand4u's secure softphone for all your inbound, outbound and internal communications, allowing the removal of expensive hardware and the integration of your phone system with your CRM products. If you are using a web application for your CRM, we can help you synchronise your incoming calls with your system. In this case your agents will be able to have their customer information when receiving a call from them.
No we do not require any long term contracts to be signed. We do sometimes offer special deals where we give free months or calls for upfront payments.
Yes, in this case you should not select the option of automatic credit
Yes, at anytime you can log on to Stand4u Office and check all the details associated with your account, including a list of all your received calls.
Yes all account details address, payment method, services etc can be changed online at anytime just by logging on from the main page of www.stand4u.com.
Yes, you may cancel your account and all services at anytime, Stand4u does not have any long-term contracts, if you account is fully paid then it will be closed instantaneously otherwise it will be closed on the receipt of final payment.
Value Added Taxes must be paid for all members and companies of the United Kingdom and maybe avoided by providing a VAT number for all companies who are members of the European community outside of the UK.
There are no hidden charges or costs, we have a cost calculator (coming soon) that clearly identifies all the costs and with some packages the revenue associated with each of the telecommunication services we offer.
Revenues generated by some of our numbers can be transferred directly to your credit card or paypal account
2 months after being credited onto your account.
Absolutely, you can directly affect your credit to your credit account.
Stand4u uses the latest web and voice technologies to deliver a standards-based, secure, reliable and clear vocal service. Through our global partners we offer the ability to purchase and configure inbound phone services worldwide that are routed over the internet via voip, to the Stand4u hosting server, the server handles the call in the manner in which you have configured and re-routes the call to your enterprise, to a voicemail or to your mobile location, whatever you choose. To configure your account and services, simply log on to the secure online management system Stand4u Office and from there you can setup a range of voice-enable applications with our template or configure an iPBX. To learn more about which ready to use voice-enabled applications are available click here.
You only need 3 things:
If your computer meets the above listed specification then NO, the key feature of Stand4u is that you do not require any additional hardware or software to use all the features found within the Stand4u platform.
Short for Voice over Internet Protocol, VoIP describes the category of hardware and software that enables people to make telephone calls via the Internet or other IP Network. Voice signals are converted to packets of data, which are transmitted over the internet or other shared data lines. The benefits being: simple installation and the running costs of viop are far less then a standard PSTN service.
In computing, a soft phone is a piece of software that simulates a real phone and runs on a general purpose computer, rather than a dedicated device. It is usually used with a headset connected to the sound card of the PC or a USB phone. To learn more about Stand4u's softphone click here
Click-to-call services allow users to click a button embedded on an enterprise's website, e-mail, or ad banner and immediately speak with a customer service representative. Users can either place a call over the computer using voice over internet protocol (VoIP) technology or request an immediate call back from the enterprise by entering their phone number. To learn more about Stand4u Connect our click-to-call solution click here.
Application developed by and IVR system that allows voice interaction
Interactive Voice Response: the blanket term for automated call handling systems where the user interacts with a computer controller voice signal (either recorder real speech or computer generated). The interaction can be through the use of a touch tone telephone or through speech recognition. They can be one way such as voicemail, or two-way such as a voice guide.
iPBX means intranet Private Branch eXchange. An Intranet Private Branch eXchange is a telephony solution for an enterprise where the primary means of exchanging voice internally to the system is by using VoIP. iPBXs have the same or and in some cases more features then their PBX counterparts such as integrating voice mail with e-mail.
A hosted solution means that the hardware and software required by Stand4u to make it work are owned and controlled by Stand4u. This means your solution is "hosted" on our secure platform. For you to access and use your own IVR solution you do not need any investment in hardware or software, you simply log on to our online management system Stand4u Office, enter your unique account and away you go.
For value-added and premium services , ivr services, for any voice-enabled applications, callForward or callThrough, you can contact Stand4U, which can help you to build your own professional company switchboard with minimum effort and cost. (Stand4u in French) - ©2006 Digitrad
